Good health is not something we can buy. However, it can be an extremely valuable savings account. Anne Wilson Schaef

What can I expect during my first Naturopathic visit?

During your first naturopathic visit we will go through your complete medical history taking, talking about your current and past medical history, a review of organ systems and some general physical exam work. Each of our Naturopathic Doctors have their own style of questions asked during your first visit based on their clinical experience. Then, based on clinical findings we will come up with a treatment plan which may include such treatment modalities as clinical nutrition, acupuncture, homeopathy, botanical medicine, the Bowen technique, intra-venous therapy, bio-identical hormones or various cleansing and detox techniques such as colon hydrotherapy to name a few. The treatment modalities are listed in the tabs on the left. Please arrive 10-15 minutes prior to your scheduled appointment time to fill out some general intake forms.

What do you mean by each ND having their own style?

Similar to different personalities, each of our NDs have their own and unique way of collecting medical history information from their patients. Dr. Rodak’s approach is based on the training he received back in the 1990s where based on his 25 years of clinical experience his approach is more of the direct, to the point no nonsense type where he gathers information and facts quickly and efficiently. He is very kind, gentle and compassionate but finds that the clients he attracts prefer this type of approach. He will go through your medical history, then do a physical exam. You then might be asked to go back to the waiting room while he analyzes your case and symptoms and then comes up with a treatment plan. He will call you back to his office, explain the findings, answer any questions you might have and suggest a treatment plan where all this is typically done in 60 minutes. Dr. Webster, ND and Dr. Kumar, ND on the other hand are more recent graduates. Their focus is more on IV therapies or hormonal balance so they might spend more time discussing various testing protocols and deciding on the required medical or hormonal test. Our front desk staff is very helpful in choosing the right Naturopathic Doctor for you. We even offer free 15-minute consultations where you can come in for a brief appointment with any of our NDs.

Do all your Naturopathic Doctors perform all the services listed?

This depends on the Naturopathic Doctor. For example, Dr. Webster, ND, does IV therapy and bio-identical hormones. Dr. Rodak, ND, R.Ac, R.TCMP does homeopathy, traditional Chinese medicine including acupuncture, herbal medicine, the Bowen technique, Ion Foot Cleanse and colonics. We have various other therapists and practitioners who specialize in various clinical modalities.

What can I expect during my physical examination?

Naturopathic doctors prefer and are taught to do head to toe physical exams. After your medical history taking you will be asked to put on a gown for your physical exam. Your ND will examine your ears, eyes, throat, listen to your heart and lungs, palpate your abdomen, test your reflexes, assess your structure, look at your tongue and take your pulses based on Traditional Chinese Medicine to name a few. If treatment is indicated for an acute situation then perhaps just a spot physical examination will be performed so that we can provide symptom relief.

What fees do your Naturopathic Doctors charge?

The cost for the first visit is $145 or $150 depending on the naturopathic doctor seen. $115 or $125 for the second visit and depending on the service $95 or $105 for follow up visits again depending on the naturopathic doctor seen. The cost for colon hydrotherapy is $110 or $115 depending if the service is provided by a technician or a naturopathic doctor. There are additional fees for supplements. IV therapy starts at $95 plus the cost of the injectables. Our full fee schedule is always available for your review at our front desk.

Are any of your health care services covered by OHIP?

Currently OHIP does not cover our services. However most extended health care plans do. Please check with your extended health care provider if you have coverage for naturopathic visits.

What about Acupuncture?

As Dr. Rodak, ND is also a registered acupuncturist please check if you have separate acupuncture coverage as part of your extended health care benefits package. When booking your appointment please specify if you would like naturopathic services or acupuncture. For clarification, acupuncture services can be provided by all three of our Naturopathic Doctors as part of a naturopathic visit but Dr. Rodak also has a separate degree where in addition to being an ND he is also a registered acupuncturist and registered Traditional Chinese Medical Practitioner. These are considered two separate files – Naturopathic or Acupuncture.

What is your cancellation policy and will I be charged for missed appointments?

We kindly ask for 48 hours cancellation where Monday appointments should be changed by mid-afternoon on Fridays. We understand that things happen due to family emergencies, weather, work, traffic and/or parking delays. We are very understanding of these events and will not charge for such unforeseen situations provided you rebook and do not make a habit of constantly booking and cancelling appointments as in most cases we have patients who could benefit from the empty time slot.

Your feedback is appreciated

We would like to ask our clients or anyone who reads this page to provide feedback about this questions and answers page so that we may strive to advise the public of all aspects of our services. We always appreciate feedback and encourage you to please help us to help others with proper information, wording and knowledge in general. Thank you.


For more information or to book an appointment:

phone: 416-234-1888
Email Us

Clinic Hours:

Monday to Friday: 9:00 a.m. to 8:00 p.m.
Saturday: 9:00 a.m. to 5:00 p.m.